Privacy Policy

1. Introduction

EZProvider Networks Inc. ("EZP," "we," "us," or "our") values your privacy and is committed to protecting the personal information of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). By using our website or services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

When you interact with our website or use our services, we collect various types of personal information. This may include your name, email address, phone number, and mailing address when you sign up for an account or contact us. If you create an account, we may also collect your username, password, and preferences to ensure a seamless experience.

If you make a payment for our services, we collect billing information, including your credit card details, which are securely processed through a third-party payment processor. We also automatically collect certain technical information, such as your IP address, browser type, operating system, and the times and dates you access our website. Additionally, we may gather information about how you use our website, including the pages you visit and the features you use, to improve our offerings.

3. How We Use Your Information

We use the information we collect to provide and improve our services. For instance, your contact and account information help us set up and manage your hosting services, while your payment information enables us to process transactions and manage billing.

We may use your email address or phone number to communicate with you about updates, technical issues, or service-related matters. Usage and technical data help us monitor website performance, troubleshoot errors, and enhance the user experience. In cases where we are legally obligated, we may use your information to comply with applicable laws, enforce our Terms of Service, or protect our rights and property.

4. Disclosure of Your Information

Your personal information is shared only when necessary and in a secure manner. We may share information with third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers, or technical support partners. These service providers are bound by confidentiality obligations and are not permitted to use your personal information for any purpose other than assisting us.

In some instances, we may disclose your information to comply with legal requirements, such as court orders, subpoenas, or regulatory requests. We may also share information if it is necessary to protect our legal rights, investigate fraud, or address security threats.

5. Data Security

We prioritize the security of your personal information and implement industry-standard measures to safeguard it. These measures include encryption, secure data storage, and access controls to prevent unauthorized access, use, or disclosure. Despite these efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, financial records may be retained to comply with tax regulations, while account data is retained to provide ongoing services or resolve disputes.

7. Your Rights

You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete. If you wish to withdraw your consent for the use of your personal information, you may do so, subject to legal or contractual restrictions. To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device to collect information about your preferences and activity on our site. You can manage or disable cookies through your browser settings, although doing so may affect the functionality of certain features.

9. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact our privacy officer at:

Email: privacy@ezp.net
Mail: EZProvider Networks Inc., 458 - 1231 Pacific Blvd., Vancouver, BC, Canada V6Z 0E2

Last Updated: Feb 2, 2026