Terms Of Service

The EZProvider website, accessible via ezp.net (the “Site”), is operated by EZProvider Networks, Inc. (“EZProvider,” “we,” or “us”). These Terms and Conditions govern your access to and use of the Site, as well as any services offered through it (the “Services”).

Section 1 Acceptance - Terms of Service

By accessing the Site or using any of our Services or products, whether directly or through a reseller, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (these “Terms”), along with our Privacy Policy which explains how we collect, use and protect your personal information, our Acceptable Use Policy, Service Level Agreement (SLA) and any other applicable policies listed on our homepage. If you do not agree, please do not access or use EZProvider' services.

We may amend these Terms, at any time by posting the revised version on our website (each a “Revised Version”). The Revised Version will be effective as of the time it is posted. Your continued use of the Services after the posting of a Revised Version constitutes your acceptance of such Revised Version. If you do not agree to the revised terms, you must discontinue use of the Services and terminate your Account in accordance with these Terms.

Section 2 Creating an Account

(a) Accuracy of Information. You must open an account with EZProvider (your “Account”) to use the Services. You represent and warrant that all information you provide to us during Account registration or when placing an order is accurate, complete, and current. You agree to promptly update your Account information—such as your name, email address, mailing address, and phone number—to keep it accurate and complete at all times. Should you provide any information that is inaccurate, misleading or incomplete, or if we have reasonable grounds to suspect that your information is inaccurate, misleading or incomplete, we have the right, in our sole discretion, to suspend or terminate its services and/or close your Account.

(b) Legal Capacity. By registering for an Account, you confirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into binding agreements with us. If you are under the age of 18, you can use the Site only with the permission and under the supervision of your parents or legal guardian. We also reserve the right to restrict the use of the Site to members who have been temporarily or permanently suspended. If your registration is made on behalf of a corporation, you certify that you are a duly authorized representative of that corporation.

Section 3 Your Account Obligations

(a) Authorized Use. You agree to use your Account solely for lawful purposes and acknowledge that you are entirely responsible for all content and data associated with your Account.

(b) Account Access Information. You are responsible for maintaining the confidentiality of your Account Access Information, including your login credentials, password, and credit card details (collectively, "Account Access Information"). You agree to notify us immediately of any unauthorized use of your Account or any other security breaches. We are not liable for any loss resulting from unauthorized use of your Account Access Information, regardless of whether you were aware of such use. Additionally, you may be held liable for any losses incurred by us or third parties due to unauthorized use of your Account Access Information.

(c) Security Obligations. We strongly advise you to keep your Account Access Information secure and to take all necessary precautions to prevent others from accessing or using your Account Access Information. You agree that you are solely responsible for the content stored on and served on your account(s). You further agree that you are responsible for all activity in your account, whether initiated by you, by others on your behalf, or by any other means.

(d) Data Backup and Liability. You are solely responsible for maintaining backup copies of all data stored on our servers. We do not guarantee its availability or accuracy and are not liable for any loss, corruption, or damage to your data. It is your responsibility to regularly back up your data to prevent loss due to service interruptions, technical failures, or other unforeseen events.

Section 4 Term and Renewals

(a) Initial Term. The initial term of this Agreement ("Initial Term") begins on the date we email you confirming Service activation ("Service Commencement Date") and continues for the period specified in your Order. At the end of the Initial Term, this Agreement will automatically be renewed for successive periods equal to the Initial Term (each a “Renewal Term”). The Initial Term and any Renewal Terms may be referred to collectively as the “Term.”

(b) Automatic Renewal and Termination Notice. At the end of the Initial Term or Renewal Term, as applicable, you are deemed to have renewed the Services unless you provide us with a written notice of termination through your Account at least 14 days prior to the end of the current Term for any specific Service you wish to cancel. A termination notice is valid once we have verified the authenticity of your request, and you will receive confirmation of termination from us.

(c) Service Changes. We may make changes to Service plans, including pricing, features, or discontinuation. If these changes take effect at the start of a Renewal Term, we will notify you at within a reasonable period (usually five (5) business days) in advance.

(d) Acceptance of Changes. If no notice of non-renewal is provided before the Renewal Term, you accept these changes for that Term and any future Terms.

(e) Discontinued Services. If a Service is discontinued, we will make commercially reasonable efforts to offer a suitable replacement but are not obligated to provide any specific replacement or outcome.

Section 5 Billing and Payments

All Services are payable in advance for each Term as specified in your Order. By submitting an Order, you confirm acceptance of these terms.

(a) Valid Payment. We require you to always maintain a valid payment method on file. You authorize us to charge this payment method for any fees, charges, or outstanding balances related to the Services we provide, including automatic renewals and applicable taxes. You are responsible for ensuring that your payment information is current and that sufficient funds are available. If a payment is declined or cannot be processed, you remain responsible for all unpaid amounts. We reserve the right to suspend or terminate your Services until your Account is settled in full. Additional fees may apply for reinstating Services after suspension due to non-payment.

(b) Payment Schedule. For the Initial Term, payment is due in full before Service activation. For each Renewal Term, an invoice will be sent to the Primary or Billing Contact on your Account, unless advised otherwise. Additional services requested through your Account may be billed on a prorated basis to match your existing renewal date.

(c) Billing Cycle Adjustments. If you wish to change the billing cycle, you may request an adjustment through your Account; however you must first clear any outstanding invoices on your Account.

(d) Payment Methods. For current payment options, please visit our Site. If automatic billing is enabled on your Account, you authorize us to charge the stored payment method at the start of each Term. Payments are accepted in the currency specified in your Order. PayPal users must ensure their account remains funded.

(e) Billing Information and Credits. You are responsible for updating billing information, including credit card expiration and billing address. You may also add funds to your Account for future payments; overpayments will convert to non-refundable credits on your Account, with any refund incurring a 10% fee. Credits unused for 24 months on inactive accounts will be forfeited.

(f) Overdue Accounts. If payment is overdue by more than seven (7) days, Services may be suspended without notice. Late fees up to 10% may apply, and returned payments incur a $35 fee. You agree to cover any collection costs, including agency fees and court costs, and overdue amounts may accrue interest at 2% per month or the maximum rate allowed by law.

(g) Fee Increases and Taxes. We may adjust fees for any Renewal Term with at least five (5) days’ notice, and your continued use signifies acceptance. You are responsible for any applicable sales, GST, PST, or similar taxes (other than income tax).

Section 6 Refunds and Returned Payments

(a) Refunds. Unless specifically set out in the SLA, all payments made to us for Services are non-refundable, including fees for the Initial Term, Renewal Terms, additional services, and any one-time charges. Refunds are granted solely at EZProvider’s discretion and on a case-by-case basis. If we approve a refund, it will be issued as a credit on your Account for future use and will not be redeemable for cash or transferable. Credit balances on your Account do not accrue interest and cannot be refunded once applied.

(b) Returned Payments. If you initiate a chargeback or reversal of charges with your financial institution, you will be responsible for a $50.00 chargeback fee, plus the full amount of the original transaction and any applicable taxes. Returned payments, such as bounced checks due to insufficient funds, will incur a $35.00 fee, along with the full transaction amount and applicable taxes. We reserve the right to suspend all services on your Account and, where applicable, transfer ownership of any domain names associated with your Account to us until all outstanding fees, including any chargeback or returned payment fees, are fully settled.

Section 7 Prohibited Content

We reserve the right to refuse or terminate service without notice if we determine that your content or information is illegal, unethical, misleading, or contains prohibited materials, including but not limited to child pornography, bestiality, illicit drug promotion, or hate content. The following types of content and activities are strictly prohibited on all hosting plans:

· Email marketing and topsites

· IRC scripts/bots, proxy scripts, anonymizers

· Pirated software, warez, and illegal content distribution

· AutoSurf/PTC/PTS/PPC sites, IP scanners, brute-force applications

· Commercial ad rotation, file dump/mirror scripts

· High-yield investment programs (HYIP), Ponzi schemes, MLM schemes

· Sale of controlled substances without permits

· Sites promoting hacking, fraud, harassment, or illegal activities

· Bitcoin mining and payday loan sites

· Any other content or activities deemed inappropriate by EZProvider in its sole discretion

Providing any prohibited content or engaging in any prohibited activities constitutes a breach of contract, and we may terminate your service immediately without refund for any unused pre-paid funds.

Section 8 Intellectual Property Rights

We reserve all rights not expressly granted to you in these Terms. We retain all intellectual property rights in our Services, software, designs, documentation, and materials (“Intellectual Property”). This includes our names, logos, and trademarks, including EZProvider, EZProvider Network Inc. and EZP.net, which may not be used without our prior written consent. Trademarks and logos of third parties on our Site remain the property of their respective owners and require their permission for use. Our website, including its layout, text, images, and data arrangement, is protected by copyright ©2026 EZProvider Networks Inc.

You may view and download information from our Site for personal, non-commercial use only. Any other use, copying, or modification of our Site content without our written consent is prohibited. You covenant not to copy, modify, make derivatives of, reverse engineer, disassemble, decompile or otherwise attempt to discover any portion of the source code, object code or trade secret of our Intellectual Property.

If you are a reseller, you are granted a limited license to use our Intellectual Property solely to promote and provide our Services to end-users, subject to our prior written consent. Resellers may not modify or rebrand our materials or content without authorization.

Any feedback you provide becomes our property, and we may use it freely without compensation to you. While any content you upload remains yours, you grant us a worldwide, non-exclusive license to use, adapt, and display it as needed to provide our Services.

Section 9 Suspension and Termination

We reserve the right to suspend or terminate your Services and access to your Account at any time, with or without notice, if you breach this Agreement or any related policies, host prohibited content, infringe on our Intellectual Property or if we determine, in our sole discretion, that such action is necessary to protect our interests, infrastructure, or other users. Suspension or termination for breach does not entitle you to any refund of fees paid, and any remaining balances on your Account may be applied to cover outstanding fees or damages resulting from your breach.

Section 10 Effect of Termination

At the end of the Term or upon earlier termination of Services under Section 4(b) or Section 9 your access to all data, content, and stored information will be disabled, and we are under no obligation to retain, store, or provide access to such data beyond the termination date. You are solely responsible for securing any necessary data backups prior to termination.

Section 11 Third Party Websites and Links

Where the Services contain links to third party websites and/or resources (“Third Party Sites”), these links are provided for your information only, the inclusion of any website link to these Third Party Sites does not imply our approval, endorsement, or recommendation. You access any such Third Party Sites at your own risk. We have no control over the contents of these Third Party Sites or resources and we expressly disclaim any liability for any loss or damage that may arise from your use of them. When you use a link to go from the Services to a Third Party Site, our Privacy Policy is no longer in effect. Your browsing and interaction on a Third Party site, including those that have a link in the Services, are subject to that Third Party Site’s own terms, rules and policies.

Section 12 Service Availability

Our Services are provided subject to the availability of necessary facilities, equipment, and resources, as well as compliance with the terms of this Agreement. We reserve the right to limit, delay, or refuse to fulfill any Order if the required facilities, equipment, or resources are unavailable for any reason, including but not limited to technical constraints, capacity issues, or resource limitations. We make no guarantee that Services will always be available, and we are not liable for any delays, interruptions, or unavailability of Services that may result from resource constraints or other factors beyond our control.

Section 13 Warranty and Assumption of Risk

Our Services are provided on an "as-is" and "as-available" basis, without any warranties, express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We have no control whatsoever and shall not be responsible to you for the content of any web site or for the content of any third-party material passing through or associated with their web site, some of which may be illegal, inaccurate, adult in nature, harmful, or offensive.

You acknowledge that any use of our Services is at your own risk and that we make no guarantees regarding the accuracy, reliability, or results of the Services. We do not warrant or guarantee that the Services will meet your requirements or expectations, or that any data, content, or files stored through our Services will be secure or not subject to loss or damage.

Section 14 Limitation of Liability and Damages

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SYSTEM FAILURE OR NETWORK OUTAGE, WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE SERVICES OR OUR DELETION OF YOUR INFORMATION AND/OR ACCOUNT. IN ALL CASES, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES AND THIS AGREEMENT EXCEED THE AMOUNT PAID THE YOU TO US FOR THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR WE ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.

Section 15 Indemnity

You will indemnify, defend, and hold us and our processors (and our respective employees, directors, agents, affiliates and representatives) harmless from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses (including reasonable legal’ fees) arising out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a person or entity that arises out of or relates to: (a) any actual or alleged breach of your representations, warranties, or obligations set forth in these Terms or any applicable additional terms; (b) your wrongful or improper use of the Services; (c) your violation of any third-party right, including any right of privacy, publicity rights or Intellectual Property Rights; (d) your violation of any law, rule or regulation of Canada (including its provinces and territories) or any other country; and (e) any other party’s access and/or use of the Services with your unique name, password or other appropriate security code.

Section 16 Client Conduct and Report to Authorities

You agree to conduct yourself respectfully, refraining from abusive language, threats, harassment, or discrimination. We reserve the right to take appropriate action, including warnings, suspension, or termination of Services, to address violations of this standard. Additionally, you agree that we may, without notice, report any conduct by you or your customers that we believe violate applicable law and may provide information about you, your customers, or end-users to law enforcement, regulatory agencies, or in response to civil requests that meet formal requirements.

Section 17 Hardware

(a) Ownership and Access. All hardware or equipment ("Our Hardware") used to provide our Services—including servers, storage devices, network equipment, and related infrastructure—is owned, operated, and maintained exclusively by us or our designated third-party providers. You have no ownership, property rights, or any other interest in Our Hardware. Your access to and use of Our Hardware are limited solely to the provision of the Services as outlined in this Agreement. Any attempt to access, modify, or interfere with Our Hardware is strictly prohibited and will result in immediate termination of your Services without entitlement to any refund.

(b) Upgrades and Maintenance. We reserve the right to upgrade, replace, or reconfigure Our Hardware at our sole discretion and without prior notice. While we make reasonable efforts to ensure uninterrupted access to Our Hardware, we do not guarantee uptime, performance, or availability of specific hardware or infrastructure at any given time. We are not liable for any data loss, service disruption, or performance issues arising from hardware maintenance, upgrades, or failures.

Section 18 Network Changes and Upgrades

We may, at our discretion, make upgrades or changes to our network, including but not limited to updates to software, hardware, and Service Providers. Such changes may impact the display or operation of your hosted content or applications. While we strive to implement changes with minimal disruption, we are not liable for any effects these changes may have on your content or applications.

Section 19 General

(a) Governing Law. This Agreement and the interpretation of its terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflicts of laws rules. The parties irrevocably submit and consent to the exclusive jurisdiction and venue of the Supreme Court of British Columbia.

(b) Severability. If any of these Terms, including any part of any term, is found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms or the relevant part thereof shall remain in full force and effect.

(c) Enforceability. No failure or delay by us to exercise or enforce any right or provision in these Terms will constitute a waiver of such right or provision.

(d) Delay in Performance. EZProvider shall not be in breach of these Terms, nor shall we be liable for delay in performing, or failure to perform, any of our obligations under these Terms if such delay or failure results from events, circumstances or causes beyond our reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, labor disputes, power outages, internet or network failures, or any other unforeseen events. In such cases, our obligations will be suspended for the duration of the event, and we will make reasonable commercial efforts to resume Services as soon as possible.

(e) No Conferment of Rights. Except as expressly stated in these Terms, nothing in these Terms is intended to confer any rights, remedies or benefits upon any person other than you and EZProvider.

(f) Entire Agreement. These Terms set out the entire agreement between you and EZProvider and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Section 20 Questions or Concerns

For questions about our Terms and Conditions or any other inquiries, please contact us through our helpdesk at https://my.ezp.net. We are committed to addressing your questions and concerns with our best efforts.

If you need to report complaints or violations of these terms, please contact us by email at support@ezp.net or by mail at 1231 Pacific Blvd #458, Vancouver, BC V6Z 0E2. While we welcome your feedback, we maintain a strict policy against verbal abuse towards or from our team members and clients. This includes, but is not limited to, offensive, threatening, discriminatory language, profanity, personal attacks, intimidation, or any form of harassment.